ALLOW US TO ASSIST
For more than thirty years, Lynx Software Technologies has been providing and supporting advanced software solutions for safety- and security-critical market segments. Lynx offers four primary support levels and custom engineering services to address every phase of our customer's product life cycles from initial system architecture to deployment.
Scroll to the bottom of this page to submit an inquiry.
PREMIUM SUPPORT
Time sensitive projects need a way to quickly address technical challenges. Lynx's dedicated support team will work directly with your team to identify and resolve these issues in a timely fashion.
PREMIUMPLUS SUPPORT
Extending the Premium Support offering, Lynx’s PremiumPLUS provides a dedicated support engineer who will manage phone support, field engineering resources, and bi-weekly meetings, as well as delivering tighter service level agreements (SLAs).
EXTENDED LONG-TERM SUPPORT
Extended Long-term Support (eLTS) applies to customer projects that have a long life cycle that extends beyond the standard Lynx software maintenance period.
FROZEN BRANCH SUPPORT
At any time during GA and eLTS a frozen branch is offered to customers that need a snapshot of the host and target system being used to deploy a specific software configuration. Under Frozen Branch Support, Lynx will maintain the host and target software for the customer.