Lynx announces LynxOS-178 compliance with FACE™ 3.0 specifications
San Jose, California, March 11, 2020 – Lynx Software Technologies, an innovator in modern platform...
The Support Manager is responsible for managing and improving quality, customer satisfaction, cost containment and productivity of Technical Support and Continuation Engineering teams.
Duties include ensuring quick and accurate handling of all TS (Technical Support) calls and CE (Continuation Engineering) tasks, ISO 9001 conformance and TS/CE activities, customer meetings, participate in troubleshooting technical issues which involves investigating sources, isolation of bugs, writing test procedures, recommending workarounds, and implementing enhancements, delivering fixes/patches & service packs to the customers.
A successful applicant must have: