Responsibilities
Duties include ensuring quick and accurate handling of all TS (Technical Support) calls and CE (Continuation Engineering) tasks, ISO 9001 conformance and TS/CE activities, customer meetings, participate in troubleshooting technical issues which involves investigating sources, isolation of bugs, writing test procedures, recommending workarounds, and implementing enhancements, delivering fixes/patches & service packs to the customers.
Requirements
A successful applicant must have:
- BS/MS in Computer Science/EE plus a minimum of 8 years of experience required
- Proficiency in Unix/Linux internals, C programming, device drivers
- Strong Knowledge of Intel/ARM/PowerPC Architectures is essential
- Experience with RTOS, Debug tools & Virtualization is a must
- Good debugging skills required
- Knowledge of Agile software development lifecycles
- Good oral and written communication skills is a must
- Strict adherence to processes as well as attention to detail is essential
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