-Open Position-

Support Engineer

 

SUMMARY

Lynx Software Technologies is seeking a Support Engineer who will be responsible for efficiently handling Technical Support issues and Continuation Engineering tasks with highest customer satisfaction.

Responsibilities

Duties include ensuring quick and accurate handling of all TS (Technical Support) calls and CE (Continuation Engineering) tasks, ISO 9001 conformance and TS/CE activities, customer meetings, participate in troubleshooting technical issues which involves investigating sources, isolation of bugs, writing test procedures, recommending workarounds, and implementing enhancements, delivering fixes/patches & service packs to the customers.

 

Requirements

A successful applicant must have:

  • BS/MS in Computer Science/EE plus a minimum of 8 years of experience required
  • Proficiency in Unix/Linux internals, C programming, device drivers
  • Strong Knowledge of Intel/ARM/PowerPC Architectures is essential
  • Experience with RTOS, Debug tools & Virtualization is a must
  • Good debugging skills required
  • Knowledge of Agile software development lifecycles
  • Good oral and written communication skills is a must
  • Strict adherence to processes as well as attention to detail is essential
     
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