Lynx Software Technologies Support handles support requests from current support subscribers.
It is our goal to provide our customers the best possible Support. As such, we wanted to notify you that we are diligently working to provide "fixes" against the Shellshock vulnerability. We already have unofficial patches available for LOS 4.0 and LOS 4.2 and the official Service Packs will be ready by October 23rd. LOS 5.0 will have an unofficial patch by October 14 and official Service Pack by October 30th. LOS 178 will have an unofficial patch by October 31st with an official Service Pack by November 4th. Please submit any requests, questions or concerns to firstname.lastname@example.org or for our European customers to email@example.com.
|Training and courses||Europe:||firstname.lastname@example.org||+33-1-30-85-06-00|
|All other countries:||email@example.com||+1 408 979-4353|
TO UPDATE YOUR END-USER INFORMATIONSimply fill out the contact-information section of our support-request form, leaving the "technical information" part of the form blank (since you're not actually submitting a support case).
REQUEST PRODUCT UPDATES
Complete this form to request product updates. If you prefer, you may fill out this MS Word document, and submit it to or fax it to +1 408-979-3955. If you have any questions, please contact us at or +1 408-979-4382.
CONTACT LYNX SOFTWARE TECHNOLOGIES SUPPORT
|Support, Europe, Asia-Pacific, Japan (from our Paris, France office)||+33 1 30 85 93 96 9:00 AM to 6:00 PM Central European Time (it is currently [phpi file='support/heure-paris'])|
|Support, other countries worldwide (from our San José, CA, USA headquarters)||+1 800-327-5969 or +1 408-979-3940 8:00 AM to 5:00 PM Pacific Time (it is currently [phpi file='support/heure-san-jose'] in San José)|