Contact Support

Lynx Software Technologies Support handles support requests from current support subscribers.

It is our goal to provide our customers the best possible Support. As such, we wanted to notify you that we are diligently working to provide “fixes” against the Shellshock vulnerability. We already have unofficial patches available for LOS 4.0 and LOS 4.2 and the official Service Packs will be ready by October 23rd. LOS 5.0 will have an unofficial patch by October 14 and official Service Pack by October 30th. LOS 178 will have an unofficial patch by October 31st with an official Service Pack by November 4th. Please submit any requests, questions or concerns to support@lynx.com or for our European customers to tech_europe@lynx.com.

For questions regarding Lynx Software Technologies products or evaluation CDs, or to become a support subscriber, our knowledgeable sales staff will be pleased to help you.

Training and Courses

Training and courses Europe:  training-europe@lynx.com +33-1-30-85-06-00
All other countries:  training-usa@lynx.com +1 408 979-4353

To Update Your End-User Information

Simply fill out the contact-information section of our support-request form, leaving the “technical information” part of the form blank (since you’re not actually submitting a support case).

Request Product Updates

Complete this form to request product updates. If you prefer, you may fill out this MS Word document, and submit it to comupdateslnxw or fax it to +1 408-979-3955. If you have any questions, please contact us at comupdateslnxw or +1 408-979-4382.

Contact Lynx Software Technologies Support

by e-mail:
Support worldwide support@lynx.com
by phone:
Support, Europe, Asia-Pacific, Japan
(from our Paris, France office)
+33 1 30 85 93 96
9:00 AM to 6:00 PM Central European Time
(it is currently 11:48 PM)
Support, other countries worldwide
(from our San José, CA, USA headquarters)
+1 800-327-5969 or +1 408-979-3940
8:00 AM to 5:00 PM Pacific Time
(it is currently 2:48 PM in San José)
by fax:
Support, Europe, Asia-Pacific, Japan
(from our Paris, France office)
+33 1 30 85 06 06
Support, other countries worldwide
(from our San José, CA, USA headquarters)
+1 408-979-3945